The keys to successful outsourcing are many and varied, but there is one which plenty of experts pinpoint as the most vital. Fortunately, that factor is not difficult to implement, yet many businesses fail to do it.
You need to treat your offshore employees like people.
They are not a resource, a tool, or a material. They are people. When you treat your offshore employees like people, in the same way you relate to your local staff, you are far more likely to succeed than if you view your staff as a facility which provides services for a fee.
Be mindful of the