Outsourcing, insourcing, remote staffing, homesourcing… What does it all mean? With the increase in outsourcing companies globally, there has been a change in awareness in terms of relating to the process, along with the words used to describe it. Many of these are either used as synonyms despite initially having differing meanings, or are terms created to describe processes which already existed.
Here is a glossary of some of the words which you may come across in the world of outsourcing.
Business Process Outsourcing (BPO)
1. As a verb, Business Process Outsourcing is the contracting of a specific business task to a