50+

years combined experience

100%

SLA target achievement

100

countries where Deployed's service is available

The advantages of working with us

Our approach is designed to give you lasting value and bottom line results…

  • STRAIGHT UP – count on us to get to the point. Straight talkers, we focus on solving problems and delivering the solutions you need.
  • TRUSTED PARTNER – you get the best outcomes working in tandem with us, both during setup and in the ongoing support of your team.
  • EXPERTS – we know outsourcing, we know the local market environment, we know the talent.
  • WORTH DOING – our guidance means your effort doesn’t outweigh the cost benefits.
  • QUALITY WITHOUT COMPROMISE – outsourcing doesn’t mean you have to lower your quality levels.
  • THE BEST TALENT – we’re connected to a large pool of highly skilled, hard working professionals.
  • HANDS ON LEADERS – our senior team are actively involved at all stages so you get the attention you need.

Our Values

We aspire to work with each other and our stakeholders by being…

Honourable

We act with integrity and honesty. We lead by example.

High Achievers

We work hard every day for our clients and each other. We are focused on our goals and proud of what we do.

Good Humans

We trust, respect and support each other. We treat employees, clients and vendors how we want to be treated.

Why we started

  • VALUE ADD – as an accounting business, we’d discovered the benefits outsourcing could deliver. We’d also noticed how a lot of outsourcing companies weren’t building relationships with their clients, and saw the opportunity for an outsourcing company to add real value.
  • SKILLED PROFESSIONALS – with a highly developed business environment and a skilled English-speaking, hard-working workforce, we pinpointed the Philippines as our business destination, and Deployed was born.
  • ONGOING SUPPORT – we focus on your success now and in the longer term, working in parternership to help you get the most out of your offshore team.

The Team

We succeed because we care. With combined expertise in business ownership,
business development, recruitment, and client management, we pride ourselves
on being a team that always listens, and always delivers.

Geoff Baldwin
geoff@deployedstaff.com

Geoff is the founder and managing director of Deployed. He is passionate about seeing businesses succeed and become leaders in the local and global market. Geoff has started, built, and grown businesses in the financial services industry and in digital communications. Geoff now focuses on helping businesses in Australia and New Zealand reach their potential through effective outsourcing solutions. “You have to always be looking for the next opportunity, and when you see it, take it.”

Geoff is on the board of the NZ Entrepreneurs Organisation, and believes evolution and positive change is the key to success.

Angela McDonald
angela@deployedstaff.com

Angela is an experienced BPO manager with a reputation for going the extra mile to ensure her clients see the growth they want. Having lived in the Philippines for over ten years, Angela has a deep understanding of the people and culture.

With a background in recruitment and client services, Angela has a proven track record of maintaining relationships over the long term and seeing the bigger picture. Angela is passionate about meeting new people and hearing their stories. “What you do today could change the way others work, think or see things tomorrow”.

Phillip Drew
phillip@deployedstaff.com

With over 12 years in financial management, Phillip is an experienced CFO for the insurance, financial services, and digital agency sectors. As a process driven and analytical thinker, Phillip’s always up for a challenge and relished the opportunity to be involved in the creation of Deployed from its inception.

He enjoys seeing the value Deployed provides its clients. By helping them successfully manage their remote teams, Deployed enables companies to grow their businesses and free up their local staff to add additional value to their business.

Bambi Galban
bambi@deployedstaff.com

With over 12 years in HR management, Bambi has a wealth of knowledge and experience at finding and retaining the best talent in the Philippines.

Charmaine Marie Santos
charmaine@deployedstaff.com

In her combined 10 years experience across the BPO and FinTech industries, Cha has developed a customer experience mindset with the skills to analyse complex information, plan strategically, and deliver projects in fast-paced environments.

She is passionate about remaining flexible and agile, while keeping focused on the end goal. She enjoys exceeding expectations and has a proven work ethic in supporting all aspects of Deployed’s operations.

Ezra Macario
ezra@deployedstaff.com

With over a decade of experience in consultancy, marketing, client relationship management, and business development, Ezra is well known for providing excellent account management and after service support. His experience spans the BPO & outsourcing industries as well as media, insurance, and real estate.

Working side by side with Angela, Ezra takes a high level of satisfaction in knowing every enquiry and request is responded to in a timely manner. Nothing pleases him more than helping his clients grow their business, and he enjoys working everyday with client’s established remote teams in Manila.

Joanne Villapando
joanne@deployedstaff.com

Joanne has over 20 years in finance covering accounting, taxation, and payroll. As well as managing Deployed’s financial statements and analysis, Joanne is responsible for Government reporting requirements including the BIR and BOI compliance.

Joanne enjoys being able to broaden her professional experience at Deployed, surrounded by high achieving people who are a pleasure to work with. She likes working hard in an environment where people are recognised for doing so.

Jonard Michael Navarro
jonard@deployedstaff.com

Jonard spearheads the IT Operations for Deployed and is responsible for our IT infrastructure, monitoring and resolution of technical support requests, keeping track of company network activity, overseeing backup processes, and assessing system upgrades or replacements as needed.

He is a Licensed Cisco Certified Network Associate (CCNA) with a good understanding of network switching and routings.

Jonard like to balance fun with doing something worthwhile. He enjoys the collaborative working environment at Deployed which promotes employee development and learning.