Outsource Insurance Back Office Professionals in the Philippines

Deployed helps UK and Australian insurance firms scale with ease by providing skilled offshore teams in the Philippines. From claims processing and policy administration to underwriting support and compliance tasks, our professionals deliver accuracy, efficiency, and cost savings while ensuring seamless daily operations.

Why Hire with Deployed

Skilled, Insurance-Focused Professionals

Hire Philippines-based insurance specialists with expertise in claims processing, policy administration, underwriting support, and customer service. Every professional is pre-vetted to deliver accuracy, compliance, and efficiency for UK and Australian insurers.

Tools-Ready, Performance-Driven

Our offshore teams are trained in policy systems, claims platforms, underwriting software, and CRMs. They integrate seamlessly into your workflows from day one, ensuring smooth delivery without disruption.

Aligned Timezones, Continuous Coverage

Work with insurance teams in the Philippines that match UK and AU business hours, or extend support overnight for 24/7 operations. From claims to customer queries, your processes run without interruption.

Smarter Insurance Back-Office Solutions

Build offshore teams for up to 70% less than local hires—often three professionals for the cost of one. Reduce expenses without sacrificing compliance, quality, or client service.

Compliant Back-Office Solutions

Deployed handles recruitment, onboarding, IT, HR, and compliance. Teams operate within ISO-certified environments that meet the strict standards of UK and Australian insurers—giving you peace of mind while you scale.

Insurance-Back-Office-Services

Top Offshore Insurance Back Office Roles You Can Hire Through Deployed

Deployed helps UK and Australian insurers scale smarter with offshore back-office teams in the Philippines, from claims processing and policy administration to underwriting support and customer service.

Our pre-vetted specialists integrate seamlessly into your operations to streamline claims management, cut costs by up to 70%, and maintain strict compliance and service standards.

Claims Processor
Underwriting Assistant
Policy Administration Specialist
Mortgage Admin Support
Renewal Coordinator
Compliance Assistant
Claims Advisor
Insurance Data Entry Clerk
Broker Support Specialist
Billing & Collections Clerk

Build & Retain Offshore Insurance Back-Office Talent in 30 Days or Less

Deployed helps UK and Australian insurers scale faster with dedicated offshore teams in the Philippines. From claims processing and policy administration to underwriting, compliance, and customer service, we handle sourcing, onboarding, and long-term retention so your operations remain accurate, compliant, and efficient.

Define Your Needs

We start with a discovery session to map your workflows, policy systems, compliance obligations, and support requirements. Whether you need claims processors, policy administrators, underwriting support, or customer service reps, we tailor the team to your business needs.

Get Matched in 10–14 Days

Through targeted recruitment in the Philippines, we source and pre-vet skilled insurance professionals trained to meet UK and Australian standards. Within 1–2 weeks, you’ll receive a shortlist of specialists ready to integrate into your systems and processes.

Hire & Scale with Confidence

We take care of onboarding, HR, IT, and compliance so you can focus on growing your business. Your offshore insurance team operates in ISO-certified environments, delivering accuracy, compliance, and cost savings of up to 70% compared to local hiring.

FAQs about Offshore Insurance Back-Office

What insurance back-office roles can I outsource through Deployed?

You can outsource a wide range of roles including claims processors, policy administrators, underwriting support staff, compliance officers, and customer service representatives. We also provide administrative roles such as executive assistants and data entry specialists to keep operations accurate and efficient.

Do your insurance professionals have experience with UK and Australian markets?

Yes. Our talent pool includes professionals with proven experience supporting UK and Australian insurers. They’re trained in compliance standards, industry workflows, and communication best practices, ensuring seamless collaboration across time zones.

How do you ensure accuracy and compliance from offshore staff?

We carefully match candidates to your requirements, and you have the final say on who joins your team. Once onboarded, your offshore staff work in your environment—using your systems and processes—under your day-to-day direction. They follow your reporting lines, KPIs, and compliance standards, just like your in-house team. Deployed handles the HR, legal, and operational backbone so you maintain full control of performance while we manage employment and regulatory compliance.

What systems and tools are your offshore teams skilled in?

Our insurance professionals are proficient in leading policy management systems, claims platforms, CRMs, and compliance tools. They integrate smoothly into your workflows, reducing ramp-up time and improving efficiency.

How long does it take to build an offshore insurance back-office team?

Most clients receive a shortlist of pre-vetted candidates within 10–14 days. With full onboarding, HR, IT setup, and compliance, your offshore team can be operational in 30 days or less.

We Hire Insurance Back Office Professionals Skilled in the Tools You Already Use

Our Philippines-based back-office professionals are trained in the systems UK and Australian insurers rely on—ready to plug straight into your workflows.

Guidewire
Duck
Creek
AMS360
Salesforce /
HubSpot
CRM
Microsoft Dynamics 365
Zoho CRM
Google Sheets
OneDrive
Zendesk
MS Teams

Our Client Success Stories

See what our clients are saying about Deployed.

 

GO Gabz, a music solutions company based in Australia

“Deployed helped me get ahead of the competition in more ways than one. It freed up time I desperately needed to focus on higher-value work. I was reaching a point where I couldn’t keep up with everything—and offshoring felt like the next step, but I didn’t know where to start. Deployed made the entire process seamless. From hiring to onboarding, everything was fast, simple, and stress-free.”

Head of Broker Operations at a New Zealand underwriting agency.

“We found having an offshore team to be a cost-effective solution for managing transaction volumes. We’ve relied on Deployed’s management expertise and their knowledge of the employment marketplace in the Philippines to help us grow the team and source the right candidates.”

HR Director, Leading manufacturer for mining and civil construction project solutions

“Deployed helped me get ahead of the competition in more ways than one. It freed up time I desperately needed to focus on higher-value work. I was reaching a point where I couldn’t keep up with everything—and offshoring felt like the next step, but I didn’t know where to start. Deployed made the entire process seamless. From hiring to onboarding, everything was fast, simple, and stress-free.”

Sales Director, Leading a team of over 40 customer representatives

“My productivity increased by about 160-170%, off the back of a good environment. If you’ve got a good, healthy environment, your staff will thrive… we still have the support of Deployed. The infrastructure, systems and processes that Deployed have in place has been hugely beneficial.”

Explore Other Roles You Can Offshore with Deployed

We help you hire long-term, fully managed Filipino professionals across multiple functions, all backed by the same recruitment, onboarding, and retention process trusted by leading global teams.

Accounting & Finance

Accounting & Finance

Manage payroll, bookkeeping, and financial reporting with precision and compliance.

 

Administrative Support

Administrative Support

Streamline business operations through efficient admin support, scheduling, and coordination.

Customer Service & Sales

Customer Service & Sales

Enhance client experience and boost conversions with responsive, voice and non-voice support teams.

Data Processing

Data Processing

Ensure fast and accurate data entry, analysis, and record management for your organisation.

Engineering Services

Engineering Services

Support architectural, civil, and MEP projects with skilled drafting and design professionals.

Human Resources

Human Resources

Handle employee engagement, recruitment, and policy implementation with strategic support.

Digital Marketing

Digital Marketing

Amplify your brand with SEO, content, email, and paid media campaigns managed offshore.

Software Development & IT

Software Development & IT

Build and maintain digital products with developers skilled in full-stack, QA, and tech support.

Virtual Assistant

Virtual Assistant

Delegate admin, email, and research tasks to reliable, highly organised remote assistants.

Graphic Design

Graphic Design

Produce high-quality visual assets, branding kits, and marketing materials on time and on brand.