Businesses rely heavily on data driven technologies. In today’s interconnected world, where data transcends borders, it is crucial for companies to prioritise international cooperation and standardisation to protect individuals’ and customers’ privacy rights. Intellectual property theft poses a significant threat, particularly those that are offshoring their operations. 

At Deployed, we place a high priority on the security of our partners’ data by implementing robust technical and organisational measures to ensure a level of security appropriate to the risk in accordance with Data Protection Laws.

How do we ensure data security for our partners? 

Privacy and Security

Network Security

Our servers are equipped with a strong firewall system that ensures the secure storage of all confidential business information. Access to this data is restricted to authorised personnel only. We implement various security measures, including:

• Security operations and administration through a stringent single sign-on system.
• Multi-Factor Authentication (MFA) to enhance authentication processes.
• Operational assurance through advanced encryption techniques.
• Audit filtering to identify and prevent viruses.
• Domain and traffic control mechanisms to ensure a secure environment.

Our system is capable of these automated functions: Backup and Recovery Disasters resources are being implemented having multiple selections of connections for fail over and automated tools stopping malware earlier and preventing callbacks to threats.

Our IT and network team is proficient in supporting clients who opt for remote monitoring tools like Krispcall, Ringover, Activtrak, Termind, Time Doctor, and more. We can assist in setting up these tools on staff devices, enabling real-time access and visibility into hardware activities while securely capturing screens at regular intervals. Upon client request, we can also enforce access control measures, manage app installations, limit USB storage access, and restrict FTP access.

We have established a strategic partnership with an international IT solutions company that is ISO Certified, demonstrating our commitment to quality and excellence in our products and services.

Human resources-related policies

Our human resources policies encompass thorough screening protocols during the hiring process to ensure the suitability of our employees. These protocols include comprehensive background investigations, clearances from neighbourhood councils and the National Bureau of Investigation (NBI), and the inclusion of clauses such as NDAs and non-competes in employment contracts.

Facility access controls

Our facilities operate within a highly secure and access-controlled environment. We have strict data privacy and protection policies in place, along with secure technology settings to safeguard information.

• 24/7 Facility Patrols: Security Alarms are multi-functional for intrusions and emergency cases dynamically linked to  office premises. Our premises are subject to regular patrols conducted at hourly intervals, ensuring comprehensive building security. Access is restricted to non-registered individuals.
• Onsite Security: We strategically position surveillance cameras serving as both a deterrent and a means to observe and document activities  with data storage capabilities up to eight (8) weeks that data is securely stored in a data centre. A  multi-factor authentication access on-premises at the entry and exit doors, Safety and Security Alarms are linked to building main servers and on-premise door access automatically restrict or open exit doors for emergency situations improves security posture even more.
• Restricted Access: We enforce strict access control policies that clearly define who has access to specific areas within the facility and under what conditions. Restricted access measures are strictly implemented to uphold the integrity and security of our premises and physical data storage.

Data Privacy Agreement

Prior to all of these considerations,we recognize the crucial first step in securing your data resources is ensuring your offshore teams are well-versed in your established data security practices. At Deployed, we prioritise equipping your staff with comprehensive training and awareness programs, emphasising the importance of data security and best practices. This includes secure data handling, password management, and incident reporting. 

While we strive to establish a secure data flow between your local operations and offshore staff in the Philippines, it’s important to note that your data and resources ultimately remain your responsibility. While Deployed shall be responsible for the day to day management of the staff and our technical and organisational measures, therefore, implementing strong security protocols within your organisation is equally vital to the services we provide on the backend. Having well-defined incident reporting procedures in place is essential to promptly address any potential data breaches. This enables us to take immediate action and develop an effective response or recovery plan as needed.

If you’re interested in discussing how Deployed can support your offshoring journey, please feel free to contact us today at info@deployedstaff.com or visit our website at www.deployedstaff.com. We look forward to assisting you.