With the UK property market growing, scaling efficiently without overloading local team teams or inflating costs is becoming a challenge. How can estate agencies expand operations while staying agile and profitable?

The UK property market is thriving, with over a million transactions in 2024—nearly 3,000 homes sold daily—keeping estate agents busier than ever.

While this surge fuels growth, it also brings more paperwork, compliance tasks, and admin duties. In 2025, estate agents have seen a 7% increase in workload, making it an even more demanding year.

The challenge? Scaling efficiently without overloading local teams or inflating costs. How can estate agencies expand operations while staying agile and profitable?

Key operational challenges for estate agents today:

• Increased administrative workload – More listings translate to a mountain of paperwork, compliance checks, and managing regulatory information. This administrative burden can be overwhelming, pulling agents away from higher-level tasks.
• Higher demand for lead management – The influx of new enquiries requires constant attention, leaving less time for nurturing existing leads and building valuable client relationships that could lead to future business.
• Property marketing & digital presence – Updating listings, handling residential property software, CRM systems, and online advertising can dilute the quality of output, leading to ineffective campaigns.
• Financial & back-office strain – Processing contracts, invoicing clients, and staying abreast of evolving financial regulations demand significant attention and can impact income flow if not managed meticulously.
• Customer support & appointment setting – Addressing inquiries, scheduling viewings, and following up with prospects are crucial tasks that can influence client satisfaction and impact online reviews and feedback for your agency.

Your estate agents already work incredibly hard. Scaling without burnout requires smart delegation—a strategic move that falls on you as a business leader. Ensuring your team stays efficient and focused on high-value tasks is key to long-term success.

What if you could free up your agents to focus on what they do best: building relationships and closing deals?

The solution: Leverage Deployed’s offshore talent solutions

Imagine this—highly skilled and experienced Filipino offshore staff handling the time-consuming, repetitive tasks that distract your estate agents from what truly matters: selling properties. With Deployed, this becomes a reality.

Roles you can offshore through Deployed:

Lead generation specialists/ appointment setter

• CRM data entry and updates
• Researching potential buyers & sellers
• Outbound calling & appointment setting

Digital marketing/social media specialists/manager

• Managing listings on Zoopla, Rightmove, and agency websites
• Social media marketing & property ads
• SEO and content creation

Compliance-administrative support/ specialist

• Processing property contracts
• Managing anti-money laundering (AML) checks
• Keeping up with material information regulations

Customer/client support/specialists/manager

• Handling inbound calls, emails, and chat support
• Booking and confirming property viewings
• Post-sale customer engagement

Bookkeepers & Back-Office Support

• Managing invoices and payments
• Payroll & tax compliance
• Processing rental agreements and deposits

Explore other roles or request pre-vetted profiles for the positions listed above. Click here.

Offshoring offers incredible cost and efficiency benefits, but only when done correctly. Many businesses struggle with hiring the right talent, navigating local employment laws, and ensuring productivity. At Deployed, we solve these challenges with a fully managed offshore workforce solution tailored to real estate businesses.

Schedule a discovery call with us today to learn more!