Hiring more than one Filipino offshore staff can pave the way for success: How Deployed helps clients scale quickly with their offshore Filipino team

14/08/2024

6 Minute read

No matter what business you are in, scaling is essential for success. Without the ability to expand your company, staying competitive becomes challenging, leading to eventual setbacks. This is where offshoring showcases its value for forward-thinking business leaders. It streamlines business growth by saving time and money in recruitment, preventing overstaffing, facilitating task delegation, and providing access to a global talent pool to address local shortages effectively.

An excellent success story for this is COERCO, a long-term client of Deployed —a manufacturing company in Australia with over 150 employees spread across four local locations. Opting to offshore their team to Deployed, COERCO aimed to access talents that are scarce locally. This strategic move expanded their offshore team in the Philippines from one staff member to 16 across key Engineering and Design departments. In just four years, this growth accelerated their business, allowing for a more diverse and customizable product line for clients. Such rapid advancement would not have been possible without the expertise brought by their offshore staff in the Philippines. 

A team that is well moulded together produces great output

Establishing a comprehensive engineering and design team in the Philippines has enabled COERCO to access a diverse talent pool and innovative ideas to meet the demand for new and effective solutions.

“I guess I have been quite lucky in getting the right people, good experience, the right cultural fit, and I think Deployed is quite aware of the type of people we need, making the onboarding process fairly seamless. My team is well blended; I have never had a problem managing them. They are self-sufficient, have each other’s backs, and serve as a great support system offshore.” – Paul Pryde, GM, Human Resource, COERCO

With our hands-on recruitment approach, we recruit individuals who think like the rest of your team and can seamlessly fulfil their roles. We consider how well a new hire will integrate into the culture our clients have cultivated at Deployed and how their work ethics and personality will impact team dynamics. This reciprocal process enables us to build robust teams for businesses, emphasising the importance of fostering strong relationships to overcome fears and cultural barriers that could otherwise hinder results.

Increase the employee lifecycle to cultivate offshore staff who can bring more value to your business

Over four years with Deployed, COERCO has seen ongoing innovation and growth with a cohesive team driving their expansion alongside local staff. As team members gain experience, they grasp company culture and policies, boosting productivity and reducing errors. Progression from entry-level to mentorship roles showcases Deployed’s talent cultivation, minimising the need for frequent hiring and training while fostering continuous business advancement

“Deployed has always been able to source the candidates that we need, that worked well for us. The Australian job market is extremely tight and quite transient. So, even if you manage to employ good people, they sometimes don’t stay very long. So we’ve found that we’ve got some good long term stable employees who do the job well, and they’ve really contributed well towards what we need them to do.” –  Paul Pryde, GM, Human Resource, COERCO

The enhanced retention rate, along with clients actively managing staff performance, underscores Deployed’s commitment to cultivating a culture of growth. This commitment motivates us to establish an environment where employees feel valued, listened to, and empowered to grow. Our collaborative atmosphere and engaging initiatives position Deployed as a top employer in the Philippines, allowing us to attract dedicated and skilled talent tailored to your requirements.

Capability to offer more products is expanded with the expertise of offshore workforce

Our offshoring solution helps clients strategically expand their workforce by assisting in building a well-structured team with an effective delegation system. This enables faster business scalability, enhancing business value and profitability. In COERCO’s case, extending their offshore team to the Philippines allowed them to diversify into manufacturing custom-designed and engineered products for their customers.

“As we expanded into doing more custom design and engineered products, we really needed that expertise behind us. We now have six qualified engineers working through Deployed for us. Without those services, we would be a lot slower in bringing products to market and a lot slower in delivering products to clients.” – Paul Pryde, GM, Human Resource, COERCO 

Paul efficiently streamlined the company’s operations by leveraging the expertise of Filipino engineering and design professionals sourced through Deployed. This success was backed by the collaboration we established with clients, starting from day one and providing ongoing support. Through our ‘growth partnership’ approach, we explore your business’ potential, engage in collaborative planning, and gain a deep understanding of your operations to drive growth through innovative offshore solutions. Our goal is not just to recruit talent but to catalyse success locally and globally by leveraging our expertise to advance your business.

A fully managed staff service that enables you to direct your focus and budget towards scaling your business model

Retaining talent is far more cost-effective than going through the recruitment process repeatedly, including job offers, onboarding, training, and employee engagement for staff who may only stay for less than a year. By partnering with Deployed for offshoring, we address these concerns. Our costs not only cover your offshore staff’s salaries but also offer extended benefits, such as leveraging our shared services for payroll, human resources, legal management, employee engagement, IT infrastructure, and workspaces. This ensures that your team enjoys high-end, globally standardised office infrastructure without requiring additional operational expenses that could have been allocated elsewhere in the organisation, benefiting your business in various ways.

“There’s always going to be small challenges when it comes to managing people, but nothing really extreme. I guess the way we always tend to deal with things is to have a discussion about it and come to a solution. So it’s that open dialog, two ways as, you know, always very helpful and we always manage to deal with what it is we have to deal with.” – Paul Pryde, GM, Human Resource, COERCO

What Deployed does to help businesses scale quickly

Managing a well-rounded team of offshore professionals can be challenging. It requires careful planning and effective management, and some may have concerns about hidden costs. Deployed simplifies this process by:

  1. Offering a transparent price structure with a fixed monthly management fee and direct pass-through of salaries and benefits at cost.
  2. Employing a workforce legally under Deployed, ensuring essential security and compliance as they work exclusively for you, granting full control over your operations.
  3. Providing fully managed staff services, inclusive of access to shared services such as expert recruiting, human resources management, and IT support, along with a dedicated account manager for seamless communication.

Discover how our offshoring solutions can help you scale your business faster. Schedule a discovery call today!

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